If you have a question which is not in our FAQ’s section, please contact us.

Who is BAMentor?

BAMentor is a training provider in the Business Analysis discipline and we are an Endorsed Education Provider (EEP™) of IIBA®. More about BAMentor can be found in the About Us section.

Are you an Endorsed Education Provider (EEP™) with the IIBA®?

Yes, we are an Endorsed Education Provider (EEP™) with the International Institute of Business Analysis® (IIBA®). Our CBAP® and CCBA™ Exam Prep Courses provides 21 PD hours/CDU’s towards the CBAP® or CCBA™ certification or recertification.

What does this mean?

This means that IIBA® has assessed our course and core competency and has deemed it capable of producing professional business analysts.

Do you have discounts for IIBA Members?

As an IIBA endorsed provider, BAMentor gives a 15% discount to IIBA members. To take advantage of this discount, email us at info@thebamentor.com with your email receipt or notification of membership application and you will receive a coupon code to use during checkout.

In any case, if you are pursuing IIBA certification, we recommend that you register with IIBA as their member. Being a member of IIBA offers many benefits (see http://bit.ly/uvkhr0) among which are discounts provided by endorsed education providers.

How is the quality and value of your training compared to other providers?

The training and materials we provide are valued way more than the price we charge yet we continually strive to bring the quality of our training to the level of top notch education providers.

As a group of professionals, we are understanding of the high cost of professional training so we offer many discounts in addition to keeping our prices as low as possible; low enough to cover basic overhead such as website and data hosting, webinar hosting, IT support, transaction processing, advertising, and resources used in developing materials and delivering training. Part of our goal is to make professional development as affordable as possible to you. Nevertheless, our training delivery and materials are very effective and gets the job done.

What are your payment options? Can you send the bill to someone else?

If someone else will make the payment for you (e.g company sponsored);

Then enter your registration/checkout details and select Invoice Request for payment method. Make a note in the final step to tell us the recipient’s email address and if payment will be made via credit card or check.

We will send an invoice the same day we receive the Invoice Request for the registration.

If you are making the payment yourself;

Then enter your registration/checkout and payment details. For payment method, select either credit card option (accepts visa, mastercard, and discovercard) or paypal option (accepts visa, mastercard, discovercard, american express, and paypal account).

What's your plan for my journey towards certification?

For the Instructor-led course, this is the general plan for your journey from the start of the course to the day you sit for your CBAP® or CCBA® certification exam. We recommend you sit for the IIBA® exam within 30 days of completing the prep course i.e week 8-13). One thing to note is that you will continue to have access to the course after it ends so that you can continue to learn and practice the Exam Simulations while you are waiting to schedule your IIBA® exam test date.

Note: If you already have the 21 PD Hours required for the IIBA® application, then your timeline will be much shorter since you can submit your application anytime even before you start the course and schedule your test date much earlier.


What do we receive upon completion of the CBAP® or CCBA™ Exam Prep Course

Upon completion of our course, you will receive an electronic certificate (with 21 CDU’s/PD Hours) that can be downloaded and saved or printed. This certificate of completion will be automatically generated upon completion of the required activities.

Where can I find information about your current course schedule and syllabus?

Our course schedule page contains information about the course schedule, fee and syllabus.

For more information on the course or to register, select the Details/Register link.

Does your current CBAP® Exam Prep Course also prepare me for the CCBA™?

Yes, our CBAP® Exam Prep course will provide you with in depth knowledge of the BABOK®. Those studying for the CCBA™ will receive more information than needed to pass the CCBA™. The CBAP® Exam Simulations in the course will ensure that you thoroughly assess your knoweldge of the BABOK® regardless of which certification you are taking. Nevertheless, we do have CCBA™ specific courses.

What are the differences between Instructor-led and Self-paced versions?

We offer our CBAP® and CCBA™ Exam Prep Course in 2 modes*:

Instructor-Led: 7-week course (weekday webinars) for individuals who want to have a classroom-type experience where they can interact with Instructor and other participants. Participants also get 30 additional days of access to the Course after the last day of the course.  Generally, these students are ready to sit for the CBAP®/CCBA™ Certification Exam within a month or two after the end of the course.

Self-Paced3-month course with a guided and structured approach for individuals looking to study at their own pace over a longer time period and planning to sit for the CBAP®/CCBA™ Certification Exam 2-4 months from the start of the course. Participants can extend course access as needed.

*Individuals simply looking to learn the BABOK® 2.0 are good candidates for either Course type.

The main course features between the 2 types are outlined below:


Go to > Course Schedule

Where can I get detailed information about your CBAP® or CCBA™ Exam Prep Course?

Click on the Product Details for any course listed in the Exam Prep Course Category of the Training Catalog. There is also a copy of the course syllabus under the Course Schedule web page.

Here are some main features of the course


What happens if I complete the self-paced course earlier than my current access?

Regardless of when you complete the required activities of the self-paced course, you will still have access to all the online material for the allotted timeframe. So if you complete the course in 1 month, you will still have access for another 2 months.

Can I get an Extension on the Course Access?

Sure, we do provide some extensions..

Instructor-led CBAP or CCBA Exam Prep course – we already add 1 week on top of the six week course to allow time to take the final course exam (exam simulation). Nevertheless after the course end date, you will still have an additional 1 full month of access to continue practicing the Exam Simulation questions. Any additional extension after this would need to be requested by writing to us.

Self-paced CBAP Exam Prep course (3 months or 90 days duration) – we can do a courtesy extension of up to one (1) week at our discretion if you need a few more days to complete course activities. For longer extension, you have the following 2 options within the course:

  • 30-day extension for 20% of the standard listed price or
  • 3-month renewal for 50% of the standard listed price.

Do you provide discount prices for groups?

Yes, we provide group discounts. Discounts for individuals cannot be applied when using a group discount (one discount applied at a time).

Our group discount rate is as follows:

  • 2 – 3 people receive 20% off standard prices
  • 4 – 6 people receive 25% off standard prices
  • 7+ people receive 30% off standard prices

To take advantage of the group discount, email us or call us Toll Free: 1-888-856-0958

Go to > Course Schedule

I do not live in the U.S, how can I participate in your course?

Because our courses are online, for the instructor-led course, you will meet with an instructor using a web conferencing tool and use our e-learning platform to access the course materials as well as our practice questions.

The webinars with the instructor are held in either Eastern Time zone (EST) or Pacific Time zone (PST). See our course schedule and use these resources to convert to your local time.

Some of the countries of students who participated in our courses are:

1. U.S & Canada 10. India
2. United Kingdom 11. Japan
3. Australia 12. Czech Republic
4. Brazil 13. Kenya
5. United Arab Emirates 14. Kuwait
6. Switzerland 15. Republic of South Africa
7. China 16. Latvia
8. Hong Kong 17. Nigeria
9. Greece …. and more

Can you deliver your Prep Course to my company?

Yes, we can deliver training to your company at agreed upon times. We do require a minimum enrollment of 5 participants in order to open a class specifically for you.

We will apply our group discount accordingly. To set up training for your staff/team, email us or call us Toll Free: 1-888-856-0958

(For International callers, you can opt to use our Call Me service to get you connected)

Will you provide other Business Analysis courses in the future?

Yes, we intend to provide in-depth courses in the Business Analysis Body of Knowledge® (BABOK®) Knowledge Areas as well as other courses in the field of Business Analysis or related to the Business Analyst profession.

How do I redeem a voucher that I won at an IIBA® Chapter Event?

BAMentor donates a significant amount of Gift certificates and scholarships to IIBA® chapters.

If you are the lucky recipient of one of our Vouchers and are ready to redeem it, add the item to the shopping cart and enter the Voucher number as the coupon code during checkout. Proceed to complete your free purchase. If you have any questions, email us at  info@thebamentor.com

How are your Exam Simulation Questions structured?

Our exam simulations take into account not only the distribution of question in each knowledge area, but also the type of question that you could potential come across in the exam.

Be prepared to be assessed on everything in the BABOK® as follows:

Question type per Task Assesses # Questions
Structure Your ability to associate a given concept
with the appropriate knowledge area
Content Your ability to apply logic and solve
a business analysis problem with the
knowledge provided in the BABOK
5 – 20
Definition Your ability to distinguish between
one term versus another
3 – 10
Techniques Your ability to apply business analysis
techniques given a scenario
5 – 10
Relationship Your ability to distinguish between two
different components of the knowledge areas

Our e-learning platform provides you with an environment where you can practice your memorization, your problem solving ability and align your knowledge with that of the BABOK®.

Why do you have so many questions in your Question Bank compared to other providers

We pride ourselves in not only helping professionals pass the CBAP® or CCBA® exam, but actually learning the standard of business analysis as set forth by the International Institute of Business Analysis® (IIBA®). Our Exam Simulation bank contains questions in each section of the Business Analysis Body of Knowledge® (BABOK® 2.0). We assess your knowledge of the structure of the BABOK®, its content and the relationship between each section.

We believe that with a thorough assessment, one can be very well prepared to take the CBAP® or CCBA® and master the BABOK content. Focusing only on the potentially “right” questions would not help anyone attain the knowledge needed to master the content of the BABOK® and may not ensure that they pass the CBAP® or CCBA® exam.

We believe in providing you with the necessary information needed to be successful on your journey. Whether you want to learn about the standards of business analysis or you want to pass the CBAP® or CCBA®, our approach will ensure that you get there.

Our program is geared towards professionals who want to master the BABOK® and also increase the chance of passing the CBAP® or CCBA® exam.

Take a peek at some of the questions by enrolling in the Sample Exam Simulation.

How do I access the Exam Simulation after I have purchased it?

Use the login credentials you created during your registration to log in to My E-learning at http://thebamentor.com/elearning.  Access the Exam Simulation under ‘My Courses’.

You should have access to the Exam Simulation immediately after purchase however if for some reason we do not please contact us immediately so we may resolve this.

Does your Exam Simulation have the same structure similar to the actual IIBA® Exam?

Yes, our Exam Simulation has the same percent of questions by Knowledge Area as the IIBA exam. It has a total of 150 questions pulled from our question bank and each Knowledge Area carries a percent of the total questions, just like the actual IIBA® Exam as follows:

Exam Area (Knowledge Area) Percentage of Questions Approx. # of Questions
Introduction Not Stated ~3
Business Analysis Planning & Monitoring 19.33% 27
Elicitation 14% 20
Requirements Management & Communication 16% 23
Enterprise Analysis 15.33% 22
Requirement Analysis 19.33% 27
Solution Assessment 16% 23
Underlying Competencies Not Stated ~5

What is the difference between the CBAP® and the CCBA™?

As outlined by IIBA, “the Certification of Competency in Business Analysis™ (CCBA™) designation allows the business analyst practitioner to demonstrate their skills and their ability to take on greater responsibility.

The Certified Business Analysis Professional™ (CBAP®) designation is for senior business analysts who have the skill and expertise to perform BA work on projects of various sizes and complexities. With the CBAP® designation you can gain greater recognition from your employer, enhance your income potential, and distinguish yourself as an elite member of the BA community.”

There is a big difference between the two IIBA® certifications and the table below shows a summary of those differences. For more details please visit www.iiba.org/certification


Where can I get info about the CBAP® or the CCBA™?

Visit the IIBA® website and point to the top menu Certification > CBAP® Designation or CCBA™ Designation

Read the CBAP® or CCBA™ Handbook located in the webpage. The handbook outlines what the certification is about, the benefits, the requirements, the application and exam process, and other information.

There is also a quick list of Benefits and FAQs on the certification page.

Do you provide mentoring on filling out the CBAP® or CCBA™ Application?

Yes, we provide a tool and guidance which comes included in our Instructor-Led CBAP® or CCBA Exam Prep course to help you fill out your CBAP® or CCBA™ application.

We also have pre-recorded workshop, CBAP® & CCBA™ Application Readiness that includes this tool.

Bloom's Taxonomy used in Education Objectives

IIBA examination covers a range of Bloom’s Taxonomy, mainly in the Cognitive domain of educational objectives.

{ Skills in the Cognitive domain revolve around knowledge, comprehension, and critical thinking of a particular topic. There are six levels in the taxonomy, moving through the lowest order processes to the highest:

Exhibit memory of previously-learned materials by recalling facts, terms, basic concepts and answers
  • Knowledge of specifics – terminology, specific facts
  • Knowledge of ways and means of dealing with specifics – conventions, trends and sequences, classifications and categories, criteria, methodology
  • Knowledge of the universals and abstractions in a field – principles and generalizations, theories and structures

Questions like: What are the health benefits of eating apples?

Demonstrative understanding of facts and ideas by organizing, comparing, translating, interpreting, giving descriptions, and stating main ideas
  • Translation
  • Interpretation
  • Extrapolation

Questions like: Compare the health benefits of eating apples vs. oranges.

Using new knowledge. Solve problems to new situations by applying acquired knowledge, facts, techniques and rules in a different way

Questions like: Which kinds of apples are best for baking a pie, and why?

Examine and break information into parts by identifying motives or causes. Make inferences and find evidence to support generalizations
  • Analysis of elements
  • Analysis of relationships
  • Analysis of organizational principles

Questions like: List four ways of serving foods made with apples and explain which ones have the highest health benefits. Provide references to support your statements.

Compile information together in a different way by combining elements in a new pattern or proposing alternative solutions
  • Production of a unique communication
  • Production of a plan, or proposed set of operations
  • Derivation of a set of abstract relations

Questions like: Convert an “unhealthy” recipe for apple pie to a “healthy” recipe by replacing your choice of ingredients. Explain the health benefits of using the ingredients you chose vs. the original ones.

Present and defend opinions by making judgments about information, validity of ideas or quality of work based on a set of criteria
  • Judgments in terms of internal evidence
  • Judgments in terms of external criteria

Questions like: Do you feel that serving apple pie for an after school snack for children is healthy? Why or why not? }

{Source: http://en.wikipedia.org/wiki/Bloom’s_Taxonomy}

What time is your webinar held in my Local Time?

Do you need to find out what time our webinars are held in your local time? These website resources have most major cities listed to convert time.

Timedial.net world time zone converter.

Simply select your city in the Foriegn Country drop down box and it tells you how many hours behind or ahead you are in relation to our webinars in Eastern Standard Time (EST) or our webinars in Pacific Standard Time (PST).

Timeanddate.com world clock converter.

This will show you your local time compared to our local time. Enter USA-Georgia-Atlanta or USA-California-Los Angeles location and time in the Convert From section.

If you can’t find your city, just contact us and we’ll figure it out for you!

CBAP©, CCBA©, IIBA® and BABOK® are registered trademarks owned by International Institute of Business Analysis. Copyright © 2016 BAMentor, LLC